Any letters and symbols not used with prepaid codes (i.e.Make sure that you are entering the Download Code (usually begins with a B, no hyphens in the number) and not the Control Number (usually begins with an S, has hyphens). Some retailer cards for the Nintendo Switch software will include both a Control Number and a Download Code.Select Enter Code on the left side of the screen.Select Nintendo eShop on the HOME Menu to launch the Nintendo eShop.A confirmation e-mail will also be sent to the e-mail address registered to your Nintendo Account once this process is completed.Re-enter your Nintendo account password when prompted, then select Redeem to complete the process.Enter your 16-digit download code and then select Next.If you are already signed in, review the user name in the top-right corner to confirm you are signed in with the correct Nintendo Account you wish to redeem your code on.Select Sign in and enter your Nintendo Account e-mail address and password, and then select Sign in again.
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